Samsvar
Scaling safety reporting across
the public sector
Bringing structure and accountability to incident reporting in the public sector
Industry:
Compliance
My role:
Lead Product Designer
Solution
The Injury Report module streamlined the entire process – from incident reporting to follow-up and closure – giving teams better visibility into risks and reducing stress caused by disjointed workflows.
That means better visibility into risks, clearer ownership of next steps, and fewer things falling through the cracks.
My Role
I owned the end-to-end design of this module. I collaborated with the Product Owner to define the right structure and logic, and worked closely with developers to ensure smooth implementation.
I also introduced a more effective engineering workflow that improved cross-functional collaboration and sped up delivery.
Impact
The new process helped teams align faster, adopt the system more easily, and report incidents with more confidence and consistency across the product. Teams reported feeling more aligned and empowered, with fewer incidents slipping through the cracks
By introducing a cross-functional process, we sped up decision-making, ensured everyone was aligned, and reduced miscommunication across remote teams.
